Press Release January 1 2009
Telcom Research launches MDR2000e Release 2
Telcom Research is proud to announce that the MDR2000e has
been superseded by the release of the redesigned MDR2000e
Release 2. The MDR2000e, the main stay of the Call Accounting
industry, has been updated with additional features, and a
reduced size. Originally designed in the mid 80's, the MDR2000
has gone through 5 design upgrades, including the last one
in 1999 with the addition of an Ethernet interface, and renamed
the MDR2000e. This release, although the 5th design update,
is actually the 2nd design incorporating an ethernet interface,
and therefore is named the MDR2000e Release 2
Due to the age of the design, the current MDR2000e
could no longer be manufactured says Brian Weppler CTO of
Telcom Research. For that reason, Telcom Research notified
its customers in late 2007 that the existing version of the
MDR2000e would be end of life within 12 months. To satisfy
its customer needs, Telcom Research redesigned the MDR2000e
using state of the art technology, and solid-state memory.
The MDR2000e Release 2 implements not only the same standard
MDR2000e protocol to maintain compatibility with all existing
software packages such as Avotus Pro and Nortel TM, by also
emulates a subset of both the Asentria/DataLink and WTI/PollCat
protocols, to expand the MDR200e Release 2's compatibility
and appeal to non-MDR2000e compatible software packages.
Although Telcom Research strived to design the MDR2000e Release
2 to be a 100% hardware and software compatible with the MDR2000e,
technology, the market, and common sense demanded 2 trivial
changes says Mr. Weppler.
First the redesigned MDR2000e Release 2 is a significantly
smaller space saving device than the MDR2000e, with more and
multi-colored status information lights on the front panel.
This smaller design required the use of industry standard
DB9 RS-232 connectors for both PBX and PC/Modem interface.
Second, the MDR2000e Release 2 does not process call records
on-board. Instead it relies on the software applications existing
scripts to translate the raw SMDR Data. No changes are required
to the application except to select a different (existing)
script. Mr. Weppler states that this was an obvious change,
as the logical location to process the call records was in
the application software and not in the data buffer. This
allows for easy upgrades to adapt to changing SMDR formats,
without the need to physically make changes to the data buffer
as was the case with the MDR2000e.
The redesigned MDR2000e Release 2 has the following additional
major enhanced features to better address the needs of the
- Solid State Memory to retain records during extended power
failures, eliminating the reliance on failure prone batteries.
- Firmware upgrades via a Windows Software Utility
- Network capabilities expanded to include IP Data
Collection and FTP Push/Pull as well as NTP Time Server
Support and Remote Maintenance.
About Telcom Research
Telcom Research, founded in 1968 is a manufacturer of electronic
products for the Telecommunications and industrial control
markets. Telcom Research also provides custom engineering
& design services on new product development as well as
OEM versions of its existing product line.
For more information contact Douglas
Finch, President at 905-336-2450 Extension 745; Email email@example.com