MDR2000e Release 2 Press Release

Press Release January 1 2009
Telcom Research launches MDR2000e Release 2

Telcom Research is proud to announce that the MDR2000e has been superseded by the release of the redesigned MDR2000e Release 2. The MDR2000e, the main stay of the Call Accounting industry, has been updated with additional features, and a reduced size. Originally designed in the mid 80's, the MDR2000 has gone through 5 design upgrades, including the last one in 1999 with the addition of an Ethernet interface, and renamed the MDR2000e. This release, although the 5th design update, is actually the 2nd design incorporating an ethernet interface, and therefore is named the MDR2000e Release 2

Due to the age of the design, the current MDR2000e could no longer be manufactured says Brian Weppler CTO of Telcom Research. For that reason, Telcom Research notified its customers in late 2007 that the existing version of the MDR2000e would be end of life within 12 months. To satisfy its customer needs, Telcom Research redesigned the MDR2000e using state of the art technology, and solid-state memory.

The MDR2000e Release 2 implements not only the same standard MDR2000e protocol to maintain compatibility with all existing software packages such as Avotus Pro and Nortel TM, by also emulates a subset of both the Asentria/DataLink and WTI/PollCat protocols, to expand the MDR200e Release 2's compatibility and appeal to non-MDR2000e compatible software packages.

Although Telcom Research strived to design the MDR2000e Release 2 to be a 100% hardware and software compatible with the MDR2000e, technology, the market, and common sense demanded 2 trivial changes says Mr. Weppler.

First the redesigned MDR2000e Release 2 is a significantly smaller space saving device than the MDR2000e, with more and multi-colored status information lights on the front panel. This smaller design required the use of industry standard DB9 RS-232 connectors for both PBX and PC/Modem interface.

Second, the MDR2000e Release 2 does not process call records on-board. Instead it relies on the software applications existing scripts to translate the raw SMDR Data. No changes are required to the application except to select a different (existing) script. Mr. Weppler states that this was an obvious change, as the logical location to process the call records was in the application software and not in the data buffer. This allows for easy upgrades to adapt to changing SMDR formats, without the need to physically make changes to the data buffer as was the case with the MDR2000e.

The redesigned MDR2000e Release 2 has the following additional major enhanced features to better address the needs of the industry today:

  • Solid State Memory to retain records during extended power failures, eliminating the reliance on failure prone batteries.
  • Firmware upgrades via a Windows Software Utility
  • Network capabilities expanded to include IP Data Collection and FTP Push/Pull as well as NTP Time Server Support and Remote Maintenance.

About Telcom Research

Telcom Research, founded in 1968 is a manufacturer of electronic products for the Telecommunications and industrial control markets. Telcom Research also provides custom engineering & design services on new product development as well as OEM versions of its existing product line.

For more information contact Douglas Finch, President at 905-336-2450 Extension 745; Email

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