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Compatibility

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The MDR2000e Release 2 is configured at the factory to be compatible with the original MDR2000e Release 1, however the MDR2000e Release 2 support many new features that the original MDR2000e Release 1 did not. For that reason, it is important to review some of these features to ensure that the MDR200e Release 2 will work correctly with your software. For a better understanding of these compatibility settings, or if you wish to simply double check them, the following section is a quick overview of the specific settings involved.

 

Avotus Pro / Nortel TM Compatibility (MDR2000e Mode):

 

Both the Avotus Pro and Nortel TM product scripts assume that they will connect to an MDR2000e on TCP/IP Port # 3000. To ensure that the new MDR2000e Release 2 is also set to port 3000, from the main menu, select 2 – Configure TCP and select 3- TCP Data Retrieval Port and set it to 3000.

 

2 - Configure TCP

1 - WEB Configuration Port: 80

2 - Interactive Monitor Port: 23

3 - TCP Data Retrieval Port: 3000

4 - TCP Echo on Data Retrieval Port is Disabled

5 - TCP ECHO Service Port: 7

6 - TCP CHARGEN Service Port: 19

7 - TCP Timeout: 600 seconds

8 - Interactive Monitor Timeout: 300 seconds

9 - Data Retrieval Port Timeout: 60 seconds

10- TCP ECHO Timeout: 60 seconds

11- TCP CHARGEN Timeout: 60 seconds

 

Both the Avotus Pro and Nortel TM product scripts also assume that there are not passwords required to retrieve data from the MDR2000e. To ensure that the new MDR2000e Release 2 is also set with no password, from the main menu, select 6 – User/Password Configuration and select 3- Data Retrieval Port User Name and set it to blank. Also from this menu, select 4- Data Retrieval Port Password and set it to blank.

 

 

6 - User/Password Configuration

1 - HTTP Configuration User Name:

2 - HTTP Configuration Password:

3 - Data Retrieval Port User Name:

4 - Data Retrieval Port Password:

5 - Interactive Monitor User Name:

6 - Interactive Monitor Password:

 

Then new MDR2000e Release 2 not only supports the complete legacy command set of the original MDR2000e Release 1, but can also emulate a subset of the commands for both the Ascentria/Omnitronix and the WTI/PollCat data buffers. The MDR2000e Release 2’s ability to understand these 3 different command sets are configurable. For that reason, it is important (assuming you will be using and MDR2000 Script) to ensure that the MDR2000 Commands are enabled.

 

From the main menu, select 10 – Compatibility Settings and select 1- MDR2000 Commands and set it to Enabled.

 

 

10 - Compatibility Settings

         1 - MDR2000 Commands are Enabled

         2 - Omnitronix Commands are Enabled

         3 - WTI/PollCat Commands are Enabled

         4 - Prompt Enabled

         5 - Wait for ^B2/NEXT is Disabled

         6 - Auto Delete is Disabled

         7 - Are You Sure 'Y/N' is Enabled

         8 - Hold the End Message is Enabled

 

Avotus Pro / Nortel TM Scripts

 

The new MDR2000e Release 2 is an “Image Mode” data buffer. For that reason, it is important to select the correct script to match your PBX. From the Avotus or Nortel software you may select any script that begins with M2KIMG- such as M2KIMG-SL1Old.col or M2KIMG-SL100.col.

 

Avotus Pro / Nortel TM Compatibility (Omnitronix Mode):

 

As stated above, the MDR2000e Release 2 can emulate a subset of the Ascentria/Omnitronix data buffers.

 

If you configure the MDR2000e Release 2 to emulate an Ascentria/Omnitronix DataLink buffer, you will be able to use all of the DataLink based scripts. Any script that starts with DataLink such as DataLinkSL1Old.col or DataLink_RealTime_SL1Old.col can be used.

 

To configure the MDR2000e Release to work with these scripts the following items need to be set.

 

From the main menu, select 10 - Compatibility Settings and select 2 - Omnitronix Commands and set it to Enabled. You will also need to set item 4 - Prompt and 5 - Wait for ^B2/NEXT to Enabled.

 

10 - Compatibility Settings

         1 - MDR2000 Commands are Enabled

         2 - Omnitronix Commands are Enabled

         3 - WTI/PollCat Commands are Enabled

         4 - Prompt Enabled

         5 - Wait for ^B2/NEXT is Enabled

         6 - Auto Delete is Disabled

         7 - Are You Sure 'Y/N' is Enabled

         8 - Hold the End Message is Enabled

 

The Avotus and Nortel scripts assume that the DataLink buffer will be available via TCP/IP port # 2001 for Batch Mode scripts and 2201 for Real Time Scripts. From the main menu, select 2 – Configure TCP and select 3- TCP Data Retrieval Port and set it to either 2001 or 2201 depending on which script you will be using. Also from this menu, select 4 – TCP Echo on Data Retrieval Port and set it to Disabled.

 

2 - Configure TCP

1 - WEB Configuration Port: 80

2 - Interactive Monitor Port: 23

3 - TCP Data Retrieval Port: 2001

4 - TCP Echo on Data Retrieval Port is Disabled

5 - TCP ECHO Service Port: 7

6 - TCP CHARGEN Service Port: 19

7 - TCP Timeout: 600 seconds

8 - Interactive Monitor Timeout: 300 seconds

9 - Data Retrieval Port Timeout: 60 seconds

10- TCP ECHO Timeout: 60 seconds

11- TCP CHARGEN Timeout: 60 seconds

 

The Avotus and Nortel scripts assume that the DataLink buffer will require a password of SMDR. From the main menu, select 6 – User/Password Configuration and select 3- Data Retrieval Port User Name and set it to blank. Also from this menu, select 4- Data Retrieval Port Password and set it to SMDR.

 

 

6 - User/Password Configuration

1 - HTTP Configuration User Name:

2 - HTTP Configuration Password:

3 - Data Retrieval Port User Name:

4 - Data Retrieval Port Password: SMDR

5 - Interactive Monitor User Name:

6 - Interactive Monitor Password:

 

 

If you have enabled the Omnitronix Commands (as shown above) then you can also use any scripts that start with DataLink such as DataLinkSL1Old.col or DataLink_FTP_AvayaExpd.col.

 

 

IMPORTANT
As stated above, once you are finished making configuration changes to the MDR2000e, it is important that you enter item ‘16’ from the main menu. This will “Apply” your changes to the buffer and exit interactive mode. If you do not do this, all of your changes will be lost.